Privacy Policy

SPRL Senteurs d'Ailleurs ("Senteurs d'Ailleurs" or "we" or "us") establishes this personal data protection policy which aims to inform users of the website accessible at: www.senteursdailleurs.com of the way in which personal data is collected and processed.

Senteurs d'Ailleurs acts as data controller when it processes the personal data of website users and customers ("data subject" or "you") in accordance with the General Data Protection Regulation no. 201/679 (hereinafter "GDPR") and applicable national laws.

We use your personal data for the following purposes:

To process orders.

WWe process the personal data that you have provided to manage and fulfil the orders that you place on the website (order registration, internal processing, delivery of purchased items and payment). This data processing is necessary to fulfil the contract between Senteurs d’Ailleurs and you. Your data will be kept for a period of at least five years.

To manage customer accounts.

To manage customer accounts, Senteurs d’Ailleurs processes the personal data of users who have created a customer account via the website. Processing of personal data requires your consent, which you can modify at any time via your customer account. Your data will be kept for as long as you keep your customer account. If you would like us to delete your customer account and your data, please inform us by sending an e-mail to [email protected].

To send the newsletter.

SSenteurs d’Ailleurs processes the personal data of users who have subscribed to the newsletter. Processing requires your consent, which you can withdraw by clicking on the ‘unsubscribe’ link in any newsletter. Your data will be kept for as long as you are subscribed to the newsletter. 
Data will be kept for as long as you remain subscribed to the newsletter.

Website use.

Senteurs d’Ailleurs processes personal data relating to the use of its website (cookies). Relevant information can be found in the cookie policy.

Your personal data may be passed on to Senteurs d’Ailleurs’ subcontractors and suppliers who provide the necessary security guarantees. Your personal data may be passed on to a third country (e.g. the United States), in accordance with the adequacy decision issued by the Commission.

Provided that the legal requirements are met, as a data subject you have the right to access, correct or delete your personal data, to limit data processing and data portability, and to object to your personal data being processed on the grounds of your specific circumstances.

You may send any queries and exercise your rights by sending an e-mail to: [email protected], providing proof of your identity.
Data subjects have the right to lodge a complaint with the Belgian Data Protection Authority. More information can be found on the authority’s website: https://www.dataprotectionauthority.be/procedures.